Refund policy

💅 RETURNS & REFUNDS POLICY

🚫 No Returns / No Refunds for Damaged Items

We do not accept returns or offer refunds for products that were damaged during shipping.
👉 All orders are packaged with care and love, using quality materials to protect your items.

That’s why we provide USPS shipping insurance as an option with your shipping option selection at checkout. If your package was damaged in transit, please file a claim directly with USPS using your tracking number and insurance coverage.

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⚡ ALL SALES ARE FINAL

Due to the nature of our products, all sales are final.
We do not offer returns, exchanges, or refunds once your order has been placed.

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📝 Shipping Insurance Reminder

If your package is lost or damaged by USPS, you’re covered by the insurance included with your shipping selection. Please contact USPS directly to start a claim:
    •    Visit: https://www.usps.com/help/claims.htm
    •    Have your tracking number and shipping details ready

📬 HOW TO FILE A USPS CLAIM FOR LOST OR DAMAGED PACKAGES

We know it’s frustrating when something happens to your package — that’s why USPS shipping insurance is included when you select a USPS shipping option at checkout. Here’s how to file a claim if needed:

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🔹 1️⃣ Gather What You Need

✅ Your USPS tracking number (check your order confirmation email or USPS tracking page)
✅ Proof of insurance (your receipt or shipping confirmation)
✅ Photos of damaged items + packaging (if applicable)
✅ Proof of value (your Nail Trap Rose Supplies order receipt or invoice)

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🔹 2️⃣ Go to the USPS Claims Page

👉 https://www.usps.com/help/claims.htm

Click “File a Claim” and follow the prompts.

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🔹 3️⃣ Complete Your Claim

✅ Select whether your package was lost or damaged
✅ Upload all requested documents and photos
✅ Submit the claim

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🔹 4️⃣ Watch for Updates

USPS will review your claim and notify you of their decision.
📌 Tip: Save all emails or documents related to your claim for your records.

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💖 Reminder:
Nail Trap Rose Supplies is not responsible for lost, stolen, or damaged packages once USPS marks them delivered.
The insurance provided through USPS is designed to protect you in these situations.

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💖 Nail Trap Rose Supplies stands behind every package we send out. Please double-check your order details and shipping address before completing your purchase.